Request a return

How to send a return request:

1. Log in to your Account .

2. In the Email field, enter your email address, then click Continue .

3. In your email account, open the email sent from our store and copy the six-digit verification code included in it.

4. Return to the online store, then enter your six-digit verification code.

5. Click on the order for which you wish to send the return.

6. If your order includes more than one item, select the items you wish to return.

7. Select the reason for the return and add a note to the store.

8. Click on Request return .

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label.

Once the product is returned, you will receive a refund as per our refund policy .